Terms & Conditions

These Terms and Conditions ("Terms") govern access to and use of the websites, mobile applications, and gaming services (collectively, the "Services") operated by 3-102-946905 SRL ("cs2skin", "we", "us", or "our").

By creating an account, accessing, or using the Services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Services.

1.1 The Services are owned and operated by 3-102-946905 SRL, a company registered in Costa Rica, with its registered address at Edificio Ofident, Oficina No. 3, Barrio Dent, San Pedro, San José 10903, Costa Rica.

1.2 cs2skin operates as a licensed remote gaming operator under an international gaming licence issued by the Anjouan gaming authority (Union of the Comoros), licence number ALSI-202512033-FI1. The licence authorises cs2skin to offer online casino and sportsbook services to players in permitted jurisdictions. The licence can be verified through the licence seal displayed on the website.

1.3 Access to the Services is not permitted in jurisdictions where online gambling, casino games, or sports betting are prohibited or restricted by law. cs2skin actively applies jurisdictional restrictions and reserves the right to block access, suspend accounts, or void transactions where required.

1.4 Restricted Jurisdictions. You may not open an account or use the Services if you are resident in, located in, or accessing from any of the following ("Restricted Jurisdictions"):

● Australia;

● Austria;

● France;

● Germany;

● the Netherlands;

● Spain;

● the United Kingdom;

● the United States of America and its territories;

● the Union of the Comoros;

● any country on the FATF list of high-risk jurisdictions subject to a call for action;

● any country or territory subject to comprehensive sanctions by the United Nations, the European Union, the United Kingdom or the US Office of Foreign Assets Control (OFAC);

● any other jurisdiction designated as prohibited by Anjouan Gaming or the Anjouan Offshore Finance Authority;

● any other jurisdiction where online gambling is prohibited by law.

We may update the list of Restricted Jurisdictions at any time without prior notice.

1.5 VPN and location masking. You must not use a VPN, proxy, Tor or any other tool to disguise your location or circumvent geographic restrictions. If we find that you accessed the Services from a Restricted Jurisdiction, or concealed your location, we may close your account, void all bets and winnings, and return your deposits net of any winnings already withdrawn, unless the law requires otherwise.

1.6 Sanctions. You may not open or use an account if you are a person subject to sanctions, or acting on behalf of one.

1.7 It is your sole responsibility to ensure that participation in the Services is lawful in your country of residence or access. cs2skin makes no representation that the Services are lawful in all jurisdictions.

2.1 To use the Services, you must:

● Be at least 18 years of age (or 21 years, where required by local law);

● Have the legal capacity to enter into binding agreements;

● Not be excluded from gambling activities under any self-exclusion, regulatory, or court order.

2.2 One account. You may register only one account. Multiple accounts held by the same individual are prohibited and may result in suspension or closure. Where we identify accounts that are linked by person, household, device, payment method, wallet, IP address or play pattern, and are used to obtain bonuses, rewards or any other advantage, we may merge, suspend or close them and void the related bonuses, rewards and winnings.

2.3 Account security. You are responsible for keeping your login credentials, linked Steam account and any linked wallets secure, and for all activity on your account. Enable two-factor authentication where offered. Contact on-site support immediately if you suspect unauthorised access.

2.4 Personal use. Accounts are personal. You must not sell, transfer, lend, share or allow any other person to use your account, or use an account belonging to someone else. Accounts found to be shared, bought or sold may be closed and their balances withheld.

2.5 Steam accounts. Where you log in or trade through a Steam account, that Steam account must belong to you. One Steam account may be linked to one cs2skin account only.

2.6 Underage use. If we find that an account holder was under 18 (or under the legal age in their jurisdiction) when they opened or used the account, we will close the account and void all winnings. Deposits, less any amounts already withdrawn, will be returned to the originating method or wallet where compliance obligations allow. Declaring a false date of birth is a breach of these Terms.

2.7 Related persons. Directors, shareholders, employees, contractors, agents and their immediate family members must not play on cs2skin for real money, except under a promotional account or for internal testing approved by cs2skin.

3.1 cs2skin applies customer due diligence, identity verification, and ongoing monitoring measures in accordance with its AML/KYC Policy, which forms an integral part of these Terms.

3.2 You agree to provide accurate, complete, and up-to-date information and supporting documentation upon request. Failure to satisfy verification requirements may result in restricted access, suspension, or closure of your account, and withholding of withdrawals where required by law.

3.3 The AML/KYC Policy is publicly available on the cs2skin website and is incorporated into these Terms by reference.

4.1 You agree to use the Services fairly, lawfully, and in accordance with these Terms. You must not:

● Engage in fraudulent, collusive, or unlawful behavior;

● Exploit software bugs or system vulnerabilities;

● Use automated tools, bots, or scripts;

● Interfere with the integrity or performance of the Services.

4.2 cs2skin reserves the right to suspend or terminate accounts where misuse or prohibited activity is suspected.

Casino Games and Provably Fair

4.3 Provably fair. cs2skin's in-house games use a provably fair system. You can verify the outcome of each round using the server seed, client seed and nonce, as described on the Provably Fair page. The verified outcome is final.

4.4 Malfunction voids all pays and plays. If a game malfunctions, displays an incorrect result, or a round is settled incorrectly through a technical error, the affected bets and payouts are void. We will correct your balance to reflect the outcome the game should have produced, or refund the stake where that outcome cannot be determined.

4.5 Disconnection. If you disconnect during a round, the round is completed and settled on the server. The server record is final.

4.6 Maximum payout. Each game pays according to its displayed odds. Regardless of the odds, the maximum payout on any single bet is 200,000 USD (266,667 coins). Any payout above this amount is capped at it.

4.7 Third-party games are governed by the provider's rules in addition to these Terms. Provider records prevail in the event of a discrepancy.

4.8 Our server logs and game records are final in any dispute about the outcome of a game.

Skins, Marketplace and Steam

4.9 Item ownership. When you deposit a skin, you confirm that you own it, that it was lawfully obtained, and that it is free of any claim by a third party. Skins obtained through fraud, stolen accounts, scams or chargebacks will be confiscated and the related balance and winnings voided.

4.10 Pricing. We set the value of skins at our discretion, using market data available to us. Skin values change constantly. The value credited on deposit, or charged on withdrawal or purchase, is the value shown at the time of the transaction and is final. We do not guarantee that our prices match Steam or any other marketplace.

4.11 Availability. Withdrawal of a specific skin depends on availability. If a skin becomes unavailable before delivery, we may offer an equivalent item or refund the balance at its current value.

4.12 Steam trades. Item deposits and withdrawals are made through Steam trade offers. You are responsible for keeping your Steam trade URL correct, your inventory public where required, and your Steam account able to trade. We are not responsible for delays or failures caused by Steam, including trade holds, trade protection, outages, API changes, rate limits or restrictions on your Steam account.

4.13 Reversals and bans. If Valve reverses a trade, removes an item, or restricts or bans a Steam account involved in a transaction, we may reverse the corresponding credit, debit your balance, or withhold withdrawals until the matter is resolved. If your balance is insufficient, you agree to repay the shortfall.

4.14 Third-party sellers. Where the marketplace lists items supplied by third parties, cs2skin facilitates the transaction and is not liable for third-party delays beyond refunding the balance for undelivered items.

Chat and Community Conduct

4.15 When using on-site chat, Discord or any cs2skin community channel, you must not:

● harass, threaten or abuse other users or staff, or post hateful, discriminatory or sexual content;

● post spam, scams, phishing links, or referral or affiliate links for other sites;

● impersonate cs2skin staff, moderators or other users;

● ask for or offer loans, account sales, or off-platform trades or payments;

● encourage other users to gamble more than they intend, or target users who appear vulnerable or underage.

4.16 Staff will never ask for your password, two-factor code, seed phrase or private keys, or ask you to send funds or skins to a personal account.

4.17 We may delete messages and mute, restrict or ban users from chat or community channels at our discretion. A chat ban does not by itself affect your balance.

5.1 All financial transactions are processed via approved payment service providers. You acknowledge that:

● Deposits must be made from payment methods and wallets registered in your own name or under your own control;

● Withdrawals are subject to verification and compliance checks;

● Transaction limits, fees, and processing times may vary.

5.2 cs2skin reserves the right to delay or withhold withdrawals where required by law, regulation, or fraud prevention measures.

Cryptocurrency

5.3 Supported assets. We accept only the cryptocurrencies and networks shown on the deposit page at the time of the transaction. These may change without notice.

5.4 Correct network and address. You are responsible for sending funds to the correct address, on the correct network, with any required memo or tag. Funds sent on an unsupported network, to a wrong address, with a missing memo, or in an unsupported asset may be permanently lost. We are not obliged to recover them. Where we do attempt recovery, we may charge the recovery cost.

5.5 Irreversibility. Blockchain transactions cannot be reversed. Before confirming a withdrawal, check the destination address and network. We are not liable for withdrawals sent to an address you provided.

5.6 Withdrawal addresses. When withdrawing, make sure the destination wallet can receive the asset on the chosen network, including any account or token-account setup the network requires. A withdrawal that fails because of the destination wallet is your responsibility.

5.7 On-site currency. All deposits are converted into coins, the on-site currency, at a fixed rate of 3 USD = 4 coins (1 coin = 0.75 USD). Crypto deposits are valued in USD at our prevailing rate when the deposit is credited. Withdrawals are converted from coins to USD at the same fixed rate, then into the chosen cryptocurrency at our prevailing rate when the withdrawal is processed. Crypto rates may include a spread. Coins have no value outside the Services except when withdrawn under these Terms.

5.8 Volatility. Cryptocurrency values fluctuate. We are not liable for any change in value between deposit, play and withdrawal, or for delays caused by network congestion.

5.9 Confirmations and fees. Deposits are credited after the number of network confirmations we require. Network fees on withdrawals may be passed on to you.

5.10 Wallet ownership. We may request proof of wallet ownership and the source of funds before processing a withdrawal.

5.11 Wagering before withdrawal. We may refuse or delay a withdrawal where deposited funds have not been wagered, where the account shows signs of being used to move funds rather than to play, or where compliance checks are pending. In these cases we may return funds to the originating wallet instead.

5.12 No interest. Account balances do not earn interest and are not deposits held on trust or protected by any deposit-guarantee scheme.

Errors, Mistaken Credits and Reversals

5.13 If funds, skins, rewards, bonuses or winnings are credited to your account in error, whether through human error, a system or pricing error, or a third party's error, they remain our property. We may reverse them without notice. You must report any such credit to us promptly.

5.14 If you have already used or withdrawn mistakenly credited funds, we may void any bets or transactions made with them, deduct the amount from your balance, and recover any outstanding shortfall from you.

5.15 Deliberately exploiting an error, bug, mispricing or vulnerability is a material breach of these Terms. We may close the account, void all related activity, and withhold the balance pending investigation.

5.16 Chargebacks and reversals. If a deposit is reversed, charged back or recalled, we may void all bets and winnings funded by it, debit the amount from your balance, suspend the account until it is repaid, and recover the amount together with any associated costs.

6.1 Bonuses, promotions, free spins, and free bets offered by cs2skin are subject to specific bonus terms, wagering requirements, game weighting, maximum bet limits, and withdrawal restrictions, which form an integral part of these Terms.

6.2 Bonus abuse, including but not limited to multiple accounts, arbitrage betting, low-risk wagering strategies, collusion, or exploitation of system weaknesses, is strictly prohibited. cs2skin reserves the right to void bonuses, cancel winnings derived from promotional abuse, and suspend or close accounts.

6.3 cs2skin may modify, suspend, or withdraw any promotion at its sole discretion, subject to applicable law.

Rewards, Leaderboards, Giveaways and Goodwill

6.4 Rewards. Rewards, rakeback, cashback, lossback, VIP benefits and any other loyalty benefits ("Rewards") are offered at our discretion. We may change the calculation, eligibility, rates, claim mechanics or availability of any Reward, or end any Reward, at any time.

6.5 Leaderboards. Leaderboards run on the cycle and rules shown on the Leaderboard page. Only wagers that comply with these Terms count. We may exclude, disqualify or adjust the position of any player whose wagering we consider abusive, including wagering between linked accounts, low-risk or hedged play, or play designed to farm volume. Our leaderboard calculation is final.

6.6 Giveaways. Giveaways are subject to the conditions published with each giveaway. Unless stated otherwise, one entry per person, prizes are non-transferable, and we may verify eligibility (including KYC) before awarding a prize. Prizes are credited automatically to the winner's account.

6.7 Goodwill credits. We may, at our sole discretion, give a player a refund, free credit, free bet or other benefit as a goodwill gesture. A goodwill gesture is a one-off. It does not create an entitlement, set a precedent, or oblige us to offer the same benefit to that player or any other player in future.

6.8 Abuse. Rewards, leaderboard prizes, giveaways and goodwill credits obtained through multiple accounts, collusion, linked accounts or any breach of these Terms may be voided and recovered.

6.9 No cash value. Rewards have no cash value until credited to your withdrawable balance, and cannot be transferred, sold or exchanged except as permitted on the Services.

Affiliates and Sponsored Accounts

6.10 Affiliate programme. Participation in the affiliate or referral programme is governed by the separate Affiliate Terms, which form part of these Terms. You must not refer yourself, your own additional accounts or members of your household, and you must not promote cs2skin in Restricted Jurisdictions or to persons under 18. Commissions earned in breach of this clause may be voided.

6.11 Sponsored and promotional accounts. Some streamers, creators and partners play with balances or skins provided by cs2skin for promotional purposes. Gameplay on these accounts follows the same game outcomes as any other account, but the funds used may not be their own. Promotional balances are not withdrawable except as agreed in writing with cs2skin.

7.1 cs2skin is committed to promoting responsible gambling and preventing gambling-related harm. The Services are intended for entertainment purposes only.

7.2 Responsible gambling measures are governed by cs2skin's Responsible Gambling Policy, which forms part of these Terms and is publicly available on the website.

7.3 Self-exclusion. You can self-exclude for 24 hours, 7 days or 30 days from the Security tab of your profile. Self-exclusion is binding and cannot be reversed or shortened during the selected period.

7.4 Account closure. You can ask support to close your account at any time. You may also ask support to self-exclude you on your behalf.

7.5 cs2skin reserves the right to impose account restrictions where indicators of problem gambling are identified. Players are encouraged to seek independent professional support if gambling ceases to be recreational.

8.1 cs2skin may suspend or close your account immediately if:

● Required by law or a competent authority;

● You breach these Terms;

● Fraud, money laundering, or prohibited behavior is suspected;

● Verification requirements are not met.

8.2 cs2skin may also close any account at its sole discretion, for any reason or no reason, with or without notice. Where we close an account under this clause without any breach of these Terms, your available balance will be returned to you, less any amounts voided or recovered under these Terms.

8.3 Upon closure, any remaining balance may be returned, subject to legal and compliance obligations and to any amounts voided or recovered under these Terms.

9.1 All content, software, trademarks, and intellectual property associated with the Services are owned by or licensed to cs2skin. You are granted a limited, non-transferable right to use the Services for personal, non-commercial purposes only.

9.2 No affiliation with Valve. cs2skin is not affiliated with, endorsed by or sponsored by Valve Corporation or Steam. Counter-Strike 2, CS2, Steam and related names, marks and item names are the property of Valve Corporation and are used only to describe the items handled on the Services.

10.1 cs2skin processes personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable, and in line with its Privacy Policy.

10.2 The Privacy Policy explains how personal data is collected, used, stored, shared, and protected, and forms an integral part of these Terms. By using the Services, you acknowledge that you have read and understood the Privacy Policy and consent to such processing.

11.1 To the maximum extent permitted by law, cs2skin shall not be liable for:

● Indirect, incidental, or consequential losses;

● Technical failures, interruptions, or errors beyond reasonable control;

● Losses arising from misuse of the Services.

11.2 Liability cap. Our total liability to you for any claim arising from the Services is limited to the lower of (a) the amount of the stake or transaction in dispute and (b) your account balance at the time the claim arose.

11.3 Indemnity. You agree to indemnify cs2skin, its affiliates, directors, employees and agents against any loss, claim, cost or expense, including reasonable legal fees, that arises from your breach of these Terms, your breach of any law, or your misuse of the Services.

11.4 Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control. These include blockchain network failures or forks, outages of Steam or of payment, KYC or game providers, cyberattacks, acts of government or regulators, and natural events.

11.5 Nothing in these Terms excludes liability that cannot be excluded under applicable law.

12.1 If you have a complaint, you should first contact cs2skin customer support using the contact details in section 15. Complaints should include your username, the date and time of the event, the transaction or round ID where relevant, and a description of the issue, so that we can investigate it properly.

12.2 We will acknowledge your complaint within 24-72 hours and aim to give you a final response within 7-14 calendar days. Where an investigation needs longer, we will tell you why and when to expect a response.

12.3 If a complaint cannot be resolved internally, or you are not satisfied with our final response, you may escalate the dispute to Anjouan Gaming, the licensing authority, or to an independent alternative dispute resolution (ADR) provider where one is available under the applicable regulatory framework.

12.4 Complaints are handled further in the Complaints & Dispute Resolution policy, which forms part of these Terms.

13.1 cs2skin may amend these Terms from time to time to reflect regulatory, operational, or legal changes. Updated Terms take effect immediately when published on the website with a new "Last Updated" date.

13.2 Continued use of the Services after the revised Terms take effect constitutes acceptance of them. If you do not agree, you must stop using the Services and may withdraw your available balance, subject to these Terms.

14.1 These Terms shall be governed by and construed in accordance with the laws of the Autonomous Island of Anjouan, Union of the Comoros, under which cs2skin's gaming licence is issued. Any dispute arising from these Terms or the Services that is not resolved under section 12 is subject to the exclusive jurisdiction of the courts of Anjouan, without prejudice to mandatory consumer protection rights applicable in your country of residence.

14.2 Taxes. You are solely responsible for reporting and paying any taxes due on your winnings under the laws of your country of residence.

14.3 Language. These Terms may be translated. If a translation conflicts with the English version, the English version prevails.

14.4 Severability. If any provision is found invalid or unenforceable, the rest of these Terms remain in force.

14.5 No waiver. A failure or delay by us in enforcing any right is not a waiver of that right.

14.6 Assignment. You may not assign or transfer your rights under these Terms. We may assign or transfer ours to any affiliate or successor operator, with notice to you.

14.7 Entire agreement. These Terms, together with the policies incorporated by reference (Privacy, AML/KYC, Responsible Gambling, Complaints & Dispute Resolution, Cookie, Age Verification, Affiliate and game-specific rules), are the entire agreement between you and cs2skin regarding the Services.

For questions regarding these Terms, please contact:

● Compliance: compliance@cs2skin.com

● Support: on-site support chat at cs2skin.com

● Website: www.cs2skin.com

● Registered office: 3-102-946905 SRL, Edificio Ofident, Oficina No. 3, Barrio Dent, San Pedro, San José 10903, Costa Rica

By using the Services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.